BabyDashNow™
Operated by Mackwyn LLC
CT Registration #110227406-001
Last updated: January 2026
1. Who We Are
BabyDashNow™ is operated by Mackwyn LLC, a Connecticut-registered limited liability company.
Website: https://babydashnow.com
We provide on-demand and scheduled delivery of baby essentials within Stamford, Connecticut.
2. Scope
This policy explains what personal information we collect, how we use it, and the choices you have.
It applies to:
- Our website
- Checkout and payment processing
- Customer support (email, text/WhatsApp, and phone)
By using our services, you agree to the terms outlined below.
3. Information We Collect
Account & Order Data
- Name
- Email address
- Phone number
- Delivery address
- Order notes/instructions
- Items ordered
- Transaction totals
Payment Data
Payments are processed securely by trusted third-party providers (e.g., Square, PayPal, Venmo).
We do not store full credit card numbers on our servers.
Device & Usage Data
- IP address
- Browser/user-agent
- Pages viewed
- Basic analytics data
Used for security and service improvement.
Communications
Messages sent through:
- Contact forms
- SMS/WhatsApp
- Phone
Comments (if enabled)
When visitors leave comments:
- Data shown in the form
- IP address
- Browser user-agent
An anonymized hash of your email may be sent to Gravatar.
Gravatar Privacy Policy: https://automattic.com/privacy/
4. Media
If you upload images to the website, avoid uploading files with embedded location data (EXIF).
Visitors can download and extract location data from uploaded images.
5. Cookies
We may use cookies for:
- Saving comment information (up to 1 year)
- Login session management
- Security verification
- Basic analytics
A temporary cookie may be set on login pages to test browser compatibility.
Login cookies:
- 2 days normally
- 2 weeks if “Remember Me” is selected
Screen preference cookies:
- 1 year
6. Embedded Content
Pages may include embedded content (videos, maps, images).
Embedded content behaves as if you visited those third-party sites directly and may collect data according to their own privacy policies.
7. How We Use Your Information
We use collected information to:
- Fulfill and deliver your order
- Provide order updates and support
- Process payments and prevent fraud
- Improve site performance
- Meet legal, tax, and accounting obligations
We do not sell personal information.
8. Sharing of Information
We share information only when necessary with:
- Payment processors
- Anti-fraud providers
- Messaging or routing tools used for delivery
- Spam detection services
- Law enforcement when legally required
9. Data Retention
Orders & support records:
Retained as necessary for accounting, tax, and customer service compliance.
Comments:
Retained indefinitely unless removal is requested.
Registered users:
Profile information is stored while the account remains active.
Users may update or delete most data (username cannot be changed).
Administrators may access and manage profile data.
10. Your Rights
Depending on your location, you may request:
- Access to your personal data
- Correction of inaccurate data
- Deletion of data (where legally permitted)
- A copy/export of your data
- Opt-out of certain communications
Contact:
hello@babydashnow.com
+1 (203) 223-9046
Identity verification may be required.
Some records must be retained for tax or legal compliance.
11. Children’s Privacy
Our services are intended for adults placing orders for families.
We do not knowingly collect personal information from children under 13.
12. Security
We use:
- HTTPS (SSL/TLS encryption)
- Reputable third-party payment processors
- Standard security measures
No online transmission method is 100% secure, but we take reasonable steps to safeguard your data.
13. Data Location
Data may be processed in the United States and by service providers operating in other regions in accordance with applicable laws and contractual obligations.
Terms of Service
14. Sales Tax (Connecticut)
All orders are subject to 6.35% Connecticut Sales Tax, as required by law.
Mackwyn LLC
CT Registration #110227406-001
15. Service Area
Delivery available within Stamford, Connecticut.
16. Operating Hours
8:00 AM – 10:00 PM
7 days a week
Holiday hours may vary.
17. Delivery Timing
We aim to deliver quickly, typically within 30–60 minutes after order confirmation.
Estimated delivery times are not guaranteed and may vary due to:
- Traffic
- Weather
- Store availability
- Demand
- Building access
Customers will receive updates prior to arrival.
If delays occur, customers may:
- Continue with delivery
- Reschedule
- Cancel prior to dispatch
18. Substitutions & Availability
If an item is unavailable:
- We will contact you
- Offer a similar parent-approved alternative
- Or provide a full refund for that item
19. Customer Responsibility
Customers are responsible for:
- Providing accurate delivery information
- Ensuring building or gate access
- Being available at the delivery address
BabyDashNow™ is not responsible for delays caused by incorrect addresses, restricted access, or unavailability.
20. Refund Policy
Refunds may be issued in cases of:
- Non-delivery
- Verified product issues
- Cancellation before dispatch
Due to hygiene and safety standards, refunds may not be available once certain products (e.g., diapers, formula, wipes) are delivered and accepted unless defective.
21. Minimum Order
No minimum order required.
22. Payment Methods
Accepted payments may include:
- Cash
- Venmo
- PayPal
- Secure credit/debit card processing
All digital payments are processed securely.
Digital receipts are provided.
23. Safety Disclaimer
BabyDashNow™ delivers consumer baby products.
We do not provide medical advice.
Always follow manufacturer instructions and consult a pediatrician for medical concerns.
24. Limitation of Liability
To the fullest extent permitted by law, Mackwyn LLC (d/b/a BabyDashNow™) shall not be liable for:
- Indirect or consequential damages
- Delays beyond reasonable control
- Third-party product manufacturer defects
- Loss resulting from misuse of products
Our total liability shall not exceed the amount paid for the order in question.
25. Intellectual Property
BabyDashNow™, its logo, and related branding are trademarks of Mackwyn LLC.
Unauthorized use, reproduction, or distribution is prohibited.
26. Changes to This Policy
We may update this policy from time to time.
The “Last updated” date reflects the current version.
Contact Information
Mackwyn LLC
d/b/a BabyDashNow™
Email: hello@babydashnow.com
Phone/Text/WhatsApp: +1 (203) 223-9046
Website: https://babydashnow.com
