💬 We respond fast

Need help right now?
We’re here for you.

Questions about an order, delivery windows, or what to get your little one? Message us anytime — real parents, real support.

~5 min
Typical reply time
24/7
Order requests
Parent-first
Human support
đŸ“± Text us ☎ Call 💬 WhatsApp ✉ Email
🔒 Secure checkout
đŸŒ Sealed & genuine brands
🚗 Fast local delivery
📍 Local parents only

How can we help you today?

Pick a topic — we’ll get you the fastest, clearest support possible.

📩 Order issue

Missing item, wrong size, delivery concern? We’ll fix it fast.

Report an issue Priority support

đŸ›” Track my delivery

Want an update on your driver or ETA?

Track my order

💬 Product questions

Not sure about a diaper size, formula, or sensitivities?

Ask a question

💳 Billing & refunds

Payment issue, receipt request, refund question?

Get billing help

    We’re here for you — tell us what you need.

    Real parents behind the service. Fast, clear, human support.




    We’ll only text you about this request.






    We usually reply within a few minutes during service hours.

    Quick answers for parents

    Everything you need to know before sending a request. Clear, fast, and parent-friendly.

    1 How fast is delivery after I submit? ⌄
    Most scheduled requests are confirmed within minutes. If it’s urgent, choose the earliest window — we’ll text you right away.
    2 What products can I request? ⌄
    Diapers, wipes, formula, baby snacks, pacifiers, feeding essentials, and more. You can request a specific brand/size — or just say what your baby needs.
    3 Can I edit my request after submitting? ⌄
    Yes. Just reply to our confirmation text and we’ll update it for you before dispatch.
    4 How does payment work? ⌄
    You’ll receive a secure checkout link once we confirm availability. We accept card, Apple Pay, and PayPal. We never store full card details.
    5 What if the item is out of stock? ⌄
    We’ll text you options instantly (closest match or alternate brand). You stay in control — nothing is swapped without your OK.
    6 Do you deliver outside Stamford? ⌄
    We currently serve Stamford and select nearby ZIPs. If your ZIP isn’t active yet, you’ll see it during ZIP check.

    Still need help? We reply fast — usually within minutes.

    Message Support
    🔒

    Secure Checkout

    Card, Apple Pay & PayPal. No card data stored.

    đŸŒ

    Sealed & Genuine Brands

    Only trusted baby essentials — never mystery packs.

    🚗

    Fast Local Delivery

    Parent-operated, typically ~30 min when in stock.

    💬

    Real-Time Updates

    We text you at every step Parents-first